Ready to stop guessing?

Most of us have never taken a formal writing class on email. Instead, we learn on the job, observing what others do (and probably committing some faux pas along the way). Every organization has its own style, tone, and expectations that make up its "unwritten rules" about email.

What if instead of “unwritten rules” for email communication, your team had… written rules?

That's what this guide is for.