Emails that Work

Did you know that only about 18% of emails get opened? We'll teach you how to craft clickable subject lines and maximize preview text. Then you'll learn to plan, draft, and edit emails that get your reader to the response you need, every time.

In this half-day workshop, we’ll share:  

  • What makes someone read an email—or ignore it

  • How to make the most of on-screen real estate

  • How to anticipate reader questions and get the response you want

  • Why taking time to plan, draft, and edit actually makes you faster

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We conduct the workshop at your site, and you provide a conference room and projector. Bold Type facilitators provide your team with customized instruction, industry-specific case studies, and one-on-one feedback. Combine two or more workshop topics for a full day of training.



We work with you to structure a webinar or webinar series that works for your schedule. Webinar delivery is interactive and participants will have time to apply what they’ve learned and receive feedback.